Trustmark Life Insurance Claim and Eligibility Look-Up for Providers is a user-friendly system with
online access to payment status of current and previous medical and dental claims as well as
eligibility/benefit information for their patients.
After you register online to use the Claim and Eligibility Look-Up, simply enter your
Provider Tax ID and password to access your secure claims records and patient's eligibility/benefits.
You can view the status for submitted claims and your patient's individual and family deductible
amounts, and out-of-pocket amounts that have been satisfied.
For those times when you can't access the Internet, you can receive claims
information over the telephone anytime by calling the toll-free number on the
back of the patient's Medical Identification Card.