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| Customer Service |
As a policyholder with Trustmark Insurance, take advantage of our
convenient services. Fill your prescription drug orders online or
look up a network doctor, hospital or pharmacy in your area.
If you have questions about your current policy, you may e-mail us at IMcustomerservice@trustmarkins.com.
Please read our Privacy Policy.
- State Confidentiality Notices
- State Precertification Requirements
- Colorado - Statistics on Pre-Certification approval and denial rates
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- IMPORTANT
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Pre-certification required for Hospital, Rehabilitation,
Skilled Nursing Admissions, Hospice and Home HealthCare
Services, and Outpatient radiology procedures (MRI,
CT, PET) and other high-tech imaging procedures. See
your Policy/Certificate for a complete list. Failure to
Comply May Result in Benefit Reductions.
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Your physician must call:833-726-0216 (within 48 hours for emergencies)
For network/provider information call 866-490-7427
or visit - WWW.MULTIPLAN.COM
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- If you are unsure what plan you have, contact us at (800) 366-6663, or look at the bottom left of your policy/certificate to find the Form Number.
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