Points from Paul

How Far Will Our Values Take Us?

Earlier this year, many of you participated in the companywide Values Exercise, where you were able to reflect on and crystallize the values that are most important to you in your daily life.

I went through the exercise last year, and when I realized how these values define my approach to work and my personal life, I developed a credo of sorts:

Life is a journey, I hope to have the creativity to see all of the paths that can move me toward my goal. I hope to have the wisdom to know which paths are best for reaching the goal. I hope to have the honesty and integrity to know which path is right. I hope to have the courage to travel the path, regardless of the challenges and obstacles. And, I hope to have strong relationships with others, so that I may help them, and they may help me, as we travel down the path together.

CoreSource employees hold many of the same values and use them to make everyday business decisions, as well as ones that affect the direction of our company. The values are in the bold words above, but you can also recognize them in some of the biggest strategic decisions from CoreSource in the past few years.

When we gave our offices local control, we used creativity, wisdom, courage and the strength of many relationships to reorganize successfully. As we reshaped our value proposition with our YourCare health management programs, we called on our values again. Creativity, wisdom and courage guided us in developing a sharper focus on improving the health and wellness of each and every plan member, regardless of their health status. Then, we relied on these same values to execute plans that ultimately will provide better cost control for our clients.

When we faced the challenges of reducing expenses, we relied on honesty and integrity. And, we look to strong relationships for support as we enter new geographies and market segments. Along the way, it’s become clear that we’re doing the right thing, and the industry is recognizing our commitment to excellence.

As we near the end of this year and start preparing for a successful 2010, I hope you’ll continue to reflect on your values, and use them to guide the work you do everyday on behalf of our clients.