Associate Spotlight

CoreSource Hires Teri Swope-Shussler as Vice President of Operations, Northeast Region

In April, CoreSource welcomed Teri Swope-Shussler as Vice President of Operations, Northeast, which comprises our Lancaster, Penn., and Baltimore offices. Teri replaces newly retired Sue Houck, who was with CoreSource for more than 30 years.

"We've brought on Teri to optimize our operations systems and processes, and take CoreSource to a new generation as one of the leading TPAs in the country," said Chip Sernyak, Regional President, CoreSource Northeast. Based in the Lancaster office, Teri will be responsible for leading an operations team of 200 CoreSource associates between the two Northeast offices.

"CoreSource already has an outstanding reputation in the industry, and healthcare reform now offers us new opportunities," said Swope-Shussler. "Much of what we'll be working on in the Northeast region is positioning CoreSource to capitalize on these opportunities in the short and long term."

Teri brings more than 20 years of experience in the health insurance industry to Coresource, most recently in executive positions at Boon-Chapman, the oldest domiciled TPA in Texas, and at FiServ. She earned a BBA in international management from The University of Texas at San Antonio, and plans to do volunteer work in Lancaster County, as she did in Texas, at CASA as a court- appointed special advocate for abused and neglected children.

Now, after being with CoreSource for almost six months, Teri has been encouraged by the lofty goals that have been established and has been impressed by the level of coordination and teamwork exhibited at all levels of the organization. She is confident that we are poised to make great strides toward building the best TPA in the nation.

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